Shipping Policy

  1. Order Processing - All orders are processed within 1-3 business days. Once your order is placed, we work diligently to ensure it is ready for shipment as quickly as possible. Please note that during periods of high order volume, there may be slight delays in processing. If there are any significant delays, we will promptly notify you via email with updated shipping information. Rest assured, we are committed to getting your order out as quickly as possible.

  1. Shipping Rates & Delivery Estimates - Shipping charges for your order will be calculated and displayed at checkout, based on your location and selected shipping method. Our estimated delivery times are as follows:
  • Standard Shipping: Delivery within 6-7 days at a rate of Rs 80 - 100.
  • Express Shipping: Delivery within 2-3 days at a rate of Rs 130-150.
  • Free Shipping: Available for orders over Rs 699/-. This option typically follows the standard shipping timeline.

While we strive to meet these delivery timelines, please note that unforeseen circumstances (such as weather conditions, carrier delays, or public holidays) may occasionally cause delays. We will do our best to inform you of any unexpected delays as soon as possible.



  1. Order Tracking - Once your order is shipped, we will send you an email or SMS notification with your tracking number. You can use this tracking number to monitor the status and progress of your shipment in real-time through the shipping carrier's website. This ensures you stay informed about your order's journey from our warehouse to your doorstep.

  1. Shipping Restrictions - We currently do not ship to certain locations, such as P.O. boxes, military bases, or specific countries. If you place an order to a restricted location, it will be automatically canceled, and you will be notified. Your payment will be fully refunded.

  1. Lost or Damaged Items - In the rare event that your order is lost or damaged during transit, please contact us immediately at [divya.samagari@gmail.com]. We will work closely with the shipping carrier to resolve the issue. For damaged items, we may require photographs as proof to initiate a claim with the carrier. Once verified, we will either send a replacement or process a refund, depending on your preference.

  1. Contact Information - For any questions or concerns regarding shipping or your order, feel free to reach out to our customer support team. You can contact us via email at [divya.samagari@gmail.com] or call us at [+91-7703998911]. We are here to assist you with any inquiries related to shipping, order tracking, or delivery timelines.